From common question about store and online store of KOMEHYO to thing about products, service, we answer inquiry from customer.
Delivery to home purchase
When purchase amounts of money are 10,000 yen or more by the antique business method in the delivery to home purchase, confirmation procedure is necessary other than the presentation of identification card. Our company ships simple registered mail that number for exclusive use of customer was listed in to address of identification card mention that had you show. By having the number listed in registered sealed letter contact us, is doing procedure for confirmation. As it becomes after this confirmation procedure, about payment, I would like understanding beforehand. ※From the next use in addresses of change as far as there is not, The procedure mentioned above is unnecessary. In addition, this procedure does not occur as it becomes only confirmation with identification card right in front in the case of store purchase.