From common question about store and online store of KOMEHYO to thing about products, service, we answer inquiry from customer.
[in the case of the purchase at store]
●In the case of ring
The right or wrong of size fixing varies according to design and material, degree of adjustment.
(we cannot accept size fixing about brand jewelry)
In the case of the purchase, please consult with the staff.
●In the case of watch
We heard size adjustment in free of charge basically,
As the right or wrong of size adjustment varies according to having design and parts or not
Ask the staff at the time of the purchase.
[in the case of the purchase in online store]
Please confirm than this.