From common question about store and online store of KOMEHYO to thing about products, service, we answer inquiry from customer.
Delivery to home purchase
Does subscriber ID that you used in the case of the shopping, purchase use accord with subscriber ID logged in to?
When you have plural subscriber ID, history is displayed "only by subscriber ID that you used in the case of business".
In the case of ignorance, please refer at the following.
Online store: 0120-229-966 (business hours 10:30-18:00)
Delivery to home purchase ：0120-140-981 (business hours 10:30-18:00, every Sunday fixed closing day)